ISO 9001:2015 Lead Auditor
28
Oct
Learning Objectives
- Understanding and effectively auditing the intent of ISO 9001 in the new Annex SL format
- Understanding the organization and its context
- Understanding the needs and expectations of interested parties
- Design and development controls
- Leadership and commitment for the quality management system
- Understanding risks and opportunities
- Determination of requirements for products and services
- Control of externally provided products and services
- Performance evaluation
- Identification and reporting of non-conformances in the process audit
- Evaluating corrective actions for root cause and effectiveness
- Auditing techniques including effective auditing of management
Who should attend?
This course is ideal for anyone involved in the auditing, maintaining or supervising of an ISO 9001:2015 QMS.
Course Content
Total learning: 70 lessons / 1 quiz
Time: 12 weeks
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Download Materials
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9001:2015
- CONTENT
- Introduction to ISO
- High Level Structure
- Documented Information & Manual
- Verbal Words
- Terms and Definitions
- Context of the organization
- SWOT & PESTEL
- Case Study 1 – StarBucks
- Case Study 2 – TESLA
- 4.2 Interested Parties
- Classifying Interested Parties
- Power and Interest Matrix
- 4.3 Scope of the QMS
- 4.4 Process approach
- Assembly Process Model
- Application and Quotation Process
- Process Interaction
- 5.1 Leadership and commitment
- 5.2 Policy
- 5.3 Organizational roles, responsibilities & Authorities
- 6.1 Risk-based thinking& PDCA
- Risk-based thinking
- PDCA Tool – Deming Cycle
- Risk-based thinking
- Risk Management Process
- Risk identification
- Risk evaluation
- Risk monitoring & review
- Risk Register
- 6.2 MS Objectives
- Quality Objectives
- 6.3 Planning of Changes
- 7.1 Resources
- 7.2 Competence
- 7.3 Awareness
- 7.4 Communication
- 7.5 Documented information
- 8.1 Operational planning and control
- 8.2 Requirements for products and services
- 8.3 Design and Development of Products and Services
- 8.4 Externally provided processes, products & services
- 8.5 Product and service provision
- 8.6 Release of products and services
- 8.7 Non-conforming outputs
- 9 Performance Evaluation
- 9.1 Performance monitoring, measurement, analysis and performance evaluation
- 9.1.3 Analysis and Evaluation
- 9.2 Internal Audit
- 9.3 Management Review
- 10 Improvement
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Auditing
- What is an Internal Audit
- Internal Auditing and post actions
- WHAT IS ISO 19011:2018?
- WHO CAN USE ISO 19011:2018?
- WHAT DOES ISO 19011:2018 ACCOMPLISH?
- WHAT ARE THE DIFFERENCES BETWEEN ISO 19011:2011 AND 19011:2018?
- Why Audit
- Pre-Audit activities
- Select the audit team.
- Role of the Lead Auditor
- Audit Schedule
- Gather and review background information
- Audit Plan
- Audit Activities using ISO 19011
- Collecting and Verifying Information
- Closing Meeting
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Final Exam
Instructor
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