ISO 11669 Certification

Standardizing Excellence in Translation Workflow and Deliverables

ISO 11669:2012 offers a framework for managing translation projects effectively and consistently, ensuring clarity in client requirements, deliverable quality, and project roles. It is designed to support translators, project managers, and clients in producing translations that are fit for purpose—especially in high-risk or high-visibility content.

Certification to ISO 11669 establishes your organization's capability to manage translation work from planning through delivery with clarity, quality, and accountability.

What Is ISO 11669?

ISO 11669:2012 is a guidance standard that:

• Defines the core principles and stages of translation projects
• Emphasizes pre-project documentation like specifications and glossaries
• Standardizes evaluation and quality control processes
• Encourages consistent communication between clients and providers
• Applies to all sectors, especially legal, medical, technical, and business translation
• It is especially valuable for project-based translation work, both manual and tech-assisted.

Benefits of ISO 11669 Certification

• Improve Project Planning – Ensure each translation task begins with clear requirements
• Deliver Fit-for-Purpose Results – Align with quality expectations based on usage context
• Enhance Client Communication – Use standardized terminology and briefing tools
• Reduce Errors and Rework – Apply consistent validation and QA processes
• Support Evaluations and Audits – Strengthen compliance and transparency

Who Should Get ISO 11669 Certified?

• Translation companies and LSPs
• In-house translation departments
• Project managers in global businesses
• Government agencies managing multilingual documents
• Freelancers handling high-specification translation projects

Requirements for Certification

To align with ISO 11669, your project workflows should include:

• Clear translation specifications including domain, audience, register, and formatting
• Use of style guides, reference materials, and glossaries
• Documented processes for reviewer feedback and validation
• Transparent task assignment, deadlines, and quality controls
• Client sign-off and evaluation procedures

USQC’s 3-Step Certification Process

Gap Assessment
We evaluate your current translation project workflows and identify areas needing alignment.

Process Development & Documentation
USQC helps you create or improve SOPs, templates, and quality assurance mechanisms.

Audit & Certification
A certified USQC auditor reviews your operations. Upon successful compliance, we issue your ISO 11669 certificate.

Digital and onsite certification available. Combine with ISO 17100 or ISO 9001 for greater impact.

Why Choose USQC for ISO 11669 Certification?

• Specialized in language service certification
• Streamlined audits, even for small or remote teams
• Training and documentation support included
• Bundle options with ISO 17100, 20771, and 18587
• Trusted globally by LSPs, corporations, and public entities