ISO 5060 Certification

Bringing Objectivity and Clarity to Translation Quality

ISO 5060:2023 introduces a standardized framework for evaluating translation quality, making it easier to assess, compare, and improve translations across organizations. It ensures consistent, criteria-based quality evaluations—critical for industries where translation errors can lead to legal, financial, or reputational risk.

Certification to ISO 5060 proves that your translation quality reviews are methodical, unbiased, and industry-aligned.

What Is ISO 5060:2023?

ISO 5060 provides a detailed structure for Translation Quality Evaluation (TQE), addressing:

• Core concepts and quality metrics for human and machine-translated content
• How to define error categories, severity levels, and scoring methods
• Procedures for consistent reviewer training and calibration
• Criteria for defining translation acceptability based on content type and purpose
• Data collection to drive continuous improvement and vendor performance tracking
• It is applicable to agencies, reviewers, project managers, clients, and LSPs alike.

Benefits of ISO 5060 Certification

• Ensure Consistent Quality Checks – Standardize how you define, score, and improve translations
• Support Post-Editing of Machine Translation – Combine with ISO 18587 for full lifecycle coverage
• Increase Transparency – Clarify expectations with clients, reviewers, and vendors
• Improve Client Retention & Satisfaction – Reduce disputes and improve deliverable quality
• Drive Data-Driven Improvement – Use TQE data to refine processes and training

Who Should Be Certified?

• Language service providers (LSPs)
• In-house language quality teams
• Post-editors and quality reviewers
• Multilingual corporate content teams
• Technology developers for CAT/TMS tools
• Public institutions and localization teams with audit responsibilities

Requirements for Certification

To comply with ISO 5060, your system must demonstrate:

• Defined translation quality criteria aligned with the standard’s structure
• A set of TQE procedures (manual or tech-assisted)
• Reviewer training and error type/severity calibration
• Documentation of TQE results, trends, and actions
• Methods to apply continuous feedback and improvement

USQC’s 3-Step Certification Process

TQE System Review
We assess how you currently evaluate translation quality and identify any gaps.

Documentation & Framework Alignment
USQC helps you build or refine your TQE workflows to reflect ISO 5060, including error severity mapping and scoring logic.

Audit & Certification
A trained USQC auditor evaluates your conformance. If successful, we issue your official ISO 5060 certificate.

Optionally combine with ISO 17100 or ISO 18587 for full translation lifecycle certification.

Why Choose USQC for ISO 5060 Certification?

• Experienced in language quality systems and audit
• Fast and efficient implementation support
• Real-world tools and templates for your TQE process
• Global client base and multilingual auditing capacity
• Bundle options with ISO 9001, 17100, and 20771