ISO 18841 Certification

Delivering Accuracy, Confidentiality, and Professionalism in Every Word

ISO 18841:2018 sets the international benchmark for general interpreting services, ensuring interpreters and organizations uphold quality, ethics, and consistency across all modes and settings. Whether your business operates in healthcare, legal, government, or private sectors, achieving ISO 18841 certification demonstrates your commitment to excellence and trust in spoken language services.

What Is ISO 18841?

ISO 18841:2018 defines the core requirements and best practices for interpreting services. It covers:

• Interpreter competencies and qualifications
• Ethical principles (confidentiality, impartiality)
• Service delivery methods (on-site, remote, consecutive, simultaneous)
• Working conditions and preparation requirements

This standard applies to both freelance interpreters and interpreting service providers, helping ensure that every interaction maintains high professional standards.

Benefits of ISO 18841 Certification

Build Trust – Show clients your interpreters meet global competency standards

Ensure Confidentiality – Demonstrate ethical handling of sensitive communication

Win Contracts – Meet procurement requirements for public and international projects

Streamline Operations – Standardize onboarding, training, and service delivery

Boost Reputation – Get listed as a trusted, certified provider in global networks

Who Should Get ISO 18841 Certified?

• Interpreting agencies and language service providers
• Freelance or contract interpreters
• Organizations providing on-demand interpreting
• Medical, legal, and government service providers using interpreting staff

Requirements for Certification

To become certified, your organization should:

• Use interpreters who meet defined linguistic and professional competencies
• Have clear procedures for assigning, training, and evaluating interpreters
• Maintain policies on confidentiality, impartiality, and professional ethics
• Ensure appropriate working conditions and technology are available
• Document client requirements, interpreter preparation, and feedback

USQC 3-Step Certification Process

Gap Assessment & Planning
We review your current processes and help you align with ISO 18841 requirements.

Implementation Support
Our team guides you in developing SOPs, interpreter qualifications tracking, and ethics policies.

Certification Audit
A formal audit verifies compliance. Once successful, you’ll receive an internationally recognized ISO 18841 certificate.

Remote and onsite options available

Why Choose USQC for ISO 18841 Certification?

• Deep expertise in interpreting and language service standards
• Clear, efficient certification pathway with minimal disruption
• Multilingual audit team familiar with real-world interpreting workflows
• Integrated options with ISO 17100 (translation), ISO 18587 (machine translation), and ISO 9001