ISO 29993:2017 Certification
Learning Services Outside Formal Education
Proving Quality, Transparency, and Credibility in Training & Learning Services
ISO 29993 is the international standard specifically developed for learning services outside formal education. It helps training providers, academies, consultants, and learning platforms demonstrate that their courses are well-designed, learner-focused, transparent, and consistently delivered.
ISO 29993 certification provides trusted evidence that your organization delivers professional, outcome-oriented learning services aligned with international best practices.
USQC supports training and education businesses with practical, audit-ready ISO 29993 certification, designed around real teaching and training workflows—not academic bureaucracy.
What Is ISO 29993?
ISO 29993 specifies requirements for:
- Learning service providers
- Training and professional development organizations
- Corporate and vocational training programs
- Non-degree education and skills development
The standard focuses on how learning services are designed, delivered, evaluated, and improved, rather than on institutional status or formal education accreditation.
ISO 29993 applies to:
- In-person training
- Online learning and e-learning
- Blended and hybrid learning models
Why ISO 29993 Certification Matters ?
Clients, learners, and organizations want assurance that training delivers real value, not just content.
ISO 29993 certification helps learning providers:
- Demonstrate structured and transparent learning services
- Improve credibility with corporate and government clients
- Qualify for international tenders and contracts
- Ensure consistency across trainers and courses
- Improve learner satisfaction and outcomes
- Reduce disputes about scope, quality, and expectations
- Scale training programs professionally
Who ISO 29993 Is For ?
ISO 29993 certification is ideal for:
- Corporate training providers
- Professional skills training companies
- Coaching and development firms
- Online learning platforms and EdTech providers
- Continuing Professional Development (CPD) providers
- Consulting firms offering training services
- NGOs and organizations delivering training programs
The standard is suitable for small providers, growing academies, and international training organizations.
Key Areas Covered by ISO 29993
ISO 29993 addresses the full learning service lifecycle, including:
- Learning Needs & Objectives
- Identification of learner and client needs
- Clear definition of learning objectives
- Alignment with expected outcomes
- Learning Design & Development
- Structured course and program design
- Transparent learning content and methods
- Appropriateness of delivery format
- Learning Delivery
- Effective training and facilitation
- Learner engagement and support
- Consistency across trainers and sessions
- Trainer & Instructor Competence
- Qualification and competence of trainers
- Ongoing development and evaluation
- Assessment & Evaluation
- Measurement of learning outcomes
- Evaluation of learner satisfaction
- Continuous improvement of training services
ISO 29993 vs Other ISO Standards
| Standard | Focus | Best For |
| ISO 29993 | Learning services outside formal education | Training & professional learning |
| ISO 21001 | Educational management systems | Education organizations & academies |
| ISO 9001 | Quality management systems | General organizational quality |
| ISO 20700 | Consulting guidelines | Advisory & consulting services |
Best practice:
ISO 29993 is often combined with ISO 21001 and/or ISO 9001 for organizations delivering structured training programs.
How ISO 29993 Works in Practice
ISO 29993 does not prescribe:
- Teaching style
- Learning philosophy
- Subject matter
It ensures:
- Learning services are planned and structured
- Outcomes are defined and evaluated
- Learners are supported and informed
- Improvement is data-driven
The standard allows flexibility while ensuring professional control and transparency.
USQC’s ISO 29993 Certification Approach
USQC specializes in service-based and learning-focused ISO certification.
Our approach emphasizes:
- Lean documentation
- Alignment with real training operations
- Clear distinction between teaching expertise and system control
- Audit-ready systems without unnecessary complexity
Certification process:
- Gap analysis against ISO 29993 requirements
- Learning service system design
- Documentation aligned with real delivery methods
- Internal audit and readiness review
- Independent certification audit by USQC
Benefits of ISO 29993 Certification
- Increased trust from learners and clients
- International recognition for training services
- Improved learning consistency and quality
- Competitive advantage in bids and tenders
- Clear differentiation from informal training providers
- Better scalability of courses and trainers
Why Choose USQC
- Certification body with expertise in education and training services
- Auditor-led, practical certification approach
- Experience with ISO 29993, ISO 21001, and ISO 9001
- Global recognition and verifiable certificates
- Tailored solutions for training and learning organizations
We certify learning services that work in practice, not paperwork for compliance only.
