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ISO Certification for Education & Training Services

ISO Certification for Brokerage Services

Professional Training · Corporate Learning · Online Courses · Continuing Education

Prove Training Quality. Demonstrate Learning Outcomes. Build Trust

Education and training providers deliver knowledge, competence, and professional capability. ISO certification provides international proof that your training services are well-designed, learner-focused, consistently delivered, and continuously improved.

USQC offers ISO certification solutions tailored specifically for education, training, and learning service providers.

Who This Certification Is For

This certification applies to organizations that design, deliver, or manage non-formal education and training services, including:

  • Professional training providers
  • Corporate & in-house training departments
  • Online learning & e-learning platforms
  • Continuing Professional Development (CPD) providers
  • Safety, quality, compliance & technical training organizations
  • Maritime, healthcare, industrial & business training firms

If your organization provides structured learning outside the formal school or university system, ISO certification applies to you.

Why ISO Certification Matters for Training Providers

Training organizations are increasingly expected to prove that:

  • Learning objectives are clearly defined
  • Training delivery is consistent
  • Instructors are competent
  • Learner outcomes are measured
  • Feedback is used to improve programs

ISO certification turns training claims into verifiable assurance.

What ISO Certification Delivers

  • Credibility with corporate clients & regulators
  • Consistent course design & delivery
  • Transparent learning outcomes
  • Instructor competency management
  • Stronger tenders & framework agreements
  • Scalable training operations

Core ISO Standards for Education & Training Services

Mandatory Foundation

ISO 29993 – Learning Services Management
Designed specifically for training providers
ISO 29990 focuses on how learning services are designed and delivered, including:

  • Learning needs analysis
  • Course objectives & outcomes
  • Training design & methodology
  • Instructor competence
  • Learner assessment & feedback
  • Continuous improvement

Ideal for professional, corporate, technical, and compliance training

Especially relevant for private and commercial training providers

ISO 21001 – Educational Organizations Management System

A broader education management framework.

Covers:

  • Stakeholder needs (learners, clients, regulators)
  • Educational planning & governance
  • Learning environment & support
  • Performance evaluation

Ideal for larger training organizations, academies, and structured learning institutions

Quality Foundation (Strongly Recommended)

ISO 9001 – Quality Management

Ensures:

  • Process consistency
  • Client satisfaction
  • Risk-based thinking
  • Operational control

Many training providers certify ISO 9001 + ISO 29993 or ISO 9001 + ISO 21001 together.

Recommended Supporting Standards

ISO 27001 – Information Security

Critical if you manage:

  • Learner records
  • Exam results
  • Learning Management Systems (LMS)
  • Online training platforms

ISO 22301 – Business Continuity

Ensures:

  • Training continuity during disruptions
  • Instructor substitution readiness
  • Platform and data availability

How to Choose the Right ISO Standard

Training Business Model Recommended ISO
Professional / Corporate Training ISO 29993
Non-formal Education Providers ISO 29993
Large Training Organizations ISO 21001
Client-Focused Training Providers ISO 29993 + ISO 9001 + ISO 22301
Online / E-Learning Platforms ISO 29993 + ISO 27001 + ISO 22301
Regulated / Safety Training ISO 29993 + ISO 9001 + ISO 22301
International Training Providers ISO 21001 + ISO 9001 + ISO 22301

Training ISO Certification Scope (Audit-Safe)

Example Certification Scope:

Design, development, and delivery of professional and non-formal education and training services, including instructor-led, online, and blended learning programs.

  • Accepted by certification bodies
  • Clear to corporate clients
  • Suitable for public & private training providers

What Auditors Review in Training Organizations

Auditors assess how learning is managed, not the subject matter:

  • Training needs assessment
  • Course design & approval
  • Instructor qualification & evaluation
  • Training delivery & learner engagement
  • Assessment & exams
  • Feedback, complaints & improvement
  • Record keeping & certification control

This is management system certification, not academic accreditation.

Why Choose USQC for Training ISO Certification

  • Deep experience with ISO 29990 & ISO 21001
  • Training-specific audit methodology
  • LMS-aware and instructor-focused audits
  • Turnkey documentation & implementation
  • Remote & onsite certification options
  • Fast, audit-ready timelines

We certify how training organizations really operate — not theoretical classrooms.

ISO-EDU