INTERPRETATION SERVICES
Certified Quality for Spoken Language Solutions
At USQC, we help interpretation service providers achieve international recognition, enhance service quality, and ensure compliance with the latest ISO standards tailored specifically to the interpreting profession.
Whether you provide community interpreting, legal interpreting, or simultaneous conference interpretation—our experts will guide you every step of the way, from system setup to certification.
Why ISO Certification for Interpreting Services?
Interpreting is more than just words—it's about accuracy, ethics, confidentiality, and professionalism. ISO certification helps you:
- Build trust with clients and institutions
- Standardize your service delivery process
- Ensure interpreter qualifications and codes of conduct
- Comply with global procurement requirements
- Gain a competitive edge in government and enterprise contracts
Relevant ISO Standards We Support
Standard Scope
ISO 18841:2018 General requirements for all interpreting services
ISO 13611:2014 Community interpreting (healthcare, education, social work)
ISO 20228:2019 Legal interpreting (courts, police, immigration)
ISO 23155:2022 Conference interpreting (multilingual events)
ISO/PAS 24019:2020 Remote simultaneous interpreting platforms
ISO 9001:2015 (Optional) Quality Management System (for overall business improvement)
ISO/IEC 27001 (Optional) Information security for remote interpreting
Our Services
We offer full-cycle consultation and certification, including:
- Gap Analysis
- Policy & Procedure Development
- Staff Training & Internal Audit Coaching
- Workflow Design Based on ISO Requirements
- Audit Preparation & ISO Certification
- Annual Surveillance & Ongoing Support
Typical Timeline: 6–8 Weeks
Our process is streamlined for busy language service providers. We support remote audits and flexible scheduling to reduce disruption.
Who We Work With
- Community & Medical Interpreting Agencies
- Court & Legal Interpreting Services
- Multilingual Conference Providers
- Remote Simultaneous Interpreting (RSI) Platforms
- Government Language Access Programs
