Advanced Quality Management

Course Outline:

This modular course is designed to equip QC Managers with a comprehensive understanding of quality engineering skills, managerial competencies, ISO implementation, auditing essentials, Lean Manufacturing, Six Sigma, and Total Quality Management (TQM) principles. Participants will gain practical knowledge and tools to effectively manage quality processes, drive continuous improvement, and ensure compliance with industry standards. Join us on this journey towards excellence in quality management!

1)     Module 1: Introduction to Quality Management

– Overview of Quality Management Principles

– Understanding the Importance of Quality in Business

– Fundamentals of ISO Standards and Implementation

2)     Module 2: Quality Engineering Skills

– Statistical Process Control (SPC) and Data Analysis

– Root Cause Analysis and Corrective Actions

– Failure Mode and Effects Analysis (FMEA)

– Design of Experiments (DOE)

3)     Module 3: Managerial Skills for QC Managers

– Leadership and Communication Skills

– Team Building and Motivation Techniques

– Effective Decision Making and Problem Solving

– Conflict Resolution and Change Management

4)     Module 4: ISO Implementation and Auditing Essentials

– ISO 9001:2015 Standard Overview

– Developing and Implementing Quality Management Systems

– Internal Auditing Techniques and Best Practices

– Non-Conformities Management and Continuous Improvement

5)     Module 5: Lean Manufacturing and Six Sigma

– Lean Principles and Techniques

– Value Stream Mapping and Waste Reduction

– Six Sigma Methodology and DMAIC Approach

– Process Improvement Strategies and Tools

6)     Module 6: Total Quality Management (TQM)

– TQM Principles and Philosophy

– Customer Focus and Satisfaction

– Continuous Improvement Culture

– Quality Circles and Employee Involvement

7)     Module 7: Leadership and People Management in QC

– Building and Leading Effective Quality Teams

– Managing Conflict and Improving Communication in Quality Teams

8)     Module 8: Advanced Tools and Software for QC Management

– Overview of Leading QA-QC Softwares

– Integrating QC Data Across Enterprise Systems

– Utilizing Artificial Intelligence and Machine Learning in QA

– Creativity-and-Innovation

Target Audience

This course is designed for:

1. Quality Control Managers and Supervisors
2. Quality Assurance Professionals
3. Process Improvement Specialists
4. Quality Engineers
5. Manufacturing and Operations Managers

Prerequisites

There are no prerequisites for this course.

Benefits and Expected Outcome:

1. Gain in-depth knowledge of quality engineering principles and tools, enabling effective problem-solving and process improvement.
2. Develop essential managerial skills to lead teams, communicate effectively, and drive quality initiatives.
3. Acquire the necessary knowledge and skills to implement ISO standards and conduct internal audits.
4. Understand the principles and practices of Lean Manufacturing, Six Sigma, and Total Quality Management (TQM) for enhancing operational efficiency and customer satisfaction.
5. Improve decision-making capabilities and contribute to a culture of continuous improvement within the organization.
6. Enhance career prospects by obtaining a well-rounded skill set valued in quality management roles.
7. Drive organizational success by optimizing quality processes, reducing waste, and delivering products and services that meet or exceed customer expectations.

customizable and modular course

Note: The course duration, specific content, and training methodology can be customized to meet the unique requirements and objectives of the participants.

Certification

Upon successful completion of the selected modules, participants will receive a ” Advanced Quality Management for QC Managers” certificate. This certificate will validate their understanding of fundamental engineering concepts.