Root Cause Analysis Methods

Price : 750 $

 

Root Cause Analysis (RCA) – 3 Day Course

Complete a project following the 8D Roadmap and apply appropriate methods to solve a problem with unknown cause. A coach will be your guide as needed.

The RCA concepts will help you identify answers to the following questions:

  • How many problems are encountered each year? How many seem to recur?
  • How many have unknown cause? How many have known cause?
  • Is a team created to solve them? Does the team use a structured process?

This program is for individuals, teams and organizations that desire to institutionalize an operating system for structured problem-solving.

Learning Objectives:

  • Know what to do when problems occur.
  • Define, validate and decide if the problem should be solved.
  • Use a team approach and understand team dynamics.
  • Take appropriate interim actions.
  • Choose the most appropriate RCA methods for the situation.
  • Determine and implement the best sustainable solution.

Who Should Attend?


Operations Staff in manufacturing and service organizations, managers, process owners and engineers.

Topics Covered:

  • What Root-Cause Analysis (RCA) is, why we need it and when to use it
  • Problem-Solving Process Flowchart (8D Roadmap)
  • Problems vs. Opportunities
  • Preventative Practices
  • Problem Detection & Specification
  • Problem Anatomy = |Should – Actual|*Risk
  • Causes to Determine
  • Cause Structures
  • Situation Appraisal
  • Known vs. Unknown Cause
  • Using Facts, Evidence & Assumptions
  • Interim Actions
  • Using a Team Approach
  • Risk Analysis Tools
  • Importance of Language
  • Cause-Effect Mapping Methods
  • Potential Cause Filters and Generators
  • Human Error
  • Choosing the Best Solution Profile
  • Solution Validation
  • Exercises & Case Studies