Return/Refund Policy for Distance Learning Certifications and Products
Under special circumstances, USQC will consider accepting a return on undamaged items within 10 days of the original delivery. You are responsible for the return shipping costs and will be charged a restocking fee of 20%. No returned merchandise will be accepted without a Return Material Authorization (RMA) number. We will credit you in the same manner as your original payment within 30 days of receiving the returned item. In all cases, any returns must be authorized by a USQC representative. To obtain a RMA number or receive further details regarding our return policy, please contact us

Exchange Policy for all Certifications
You may exchange any distance learning certification for another topic, prior to downloading or accessing course material. We will simply apply your payment towards the new topic. However, if course material has been accessed, then it cannot be exchanged.

Membership Refunds
Refunds for membership for both domestic and international students will not be available. Once you become a member, you have immediate access to our comprehensive library. However, in the unlikely event that you are not satisfied with your member benefits, you can apply this credit to any of our other courses.

Certification Refund

if client request a refund after getting certified, certification refund may be acceptable after deducting the audit, certification issuance and register fees