Course overview
Audience: Employees, quality coordinators, process owners, supervisors, and people beginning internal-auditor work.
Study time: 12–16 hours plus practical assignment
Completion rule: 70% final exam and Pass on practical assignment.
Learning outcomes
- Explain the purpose and cycle of an internal audit.
- Set audit objectives, scope, criteria, and sampling.
- Interview without leading the auditee.
- Distinguish evidence, observation, opinion, and assumption.
- Write a clear finding and follow up corrective action.
Course contents
Welcome and course orientation
Understand the course pathway, assessment rules, and the difference between a training certificate and personnel certification.
QMS and audit foundations
Understand the process approach, audit criteria, scope, objectives, and the role of evidence.
Internal-audit planning
Build a risk-based audit plan, select samples, and prepare useful questions.
Interviewing and evidence trails
Use open questions, trace evidence through a process, and record what was actually verified.
Findings and corrective action
Write criterion, evidence, and conclusion; distinguish correction, corrective action, and effectiveness.
Internal-audit capstone
Complete an audit plan, evidence log, finding, and follow-up recommendation for a fictional organization.